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Context Help

If you feel lost inside our web hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A pop-up window will open. It contains comprehensive info about all the actions that you can perform on that particular page. Each pop-up menu appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a rich assortment of tutorial video clips illustrating how to work with our web hosting Control Panel. They're created for those of you who want to see how things are getting done rather than only reading articles. In this way, everyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the answer you need, check out our comprehensive FAQ section, which covers questions asked by actual persons and offers real solutions. We periodically "revamp" our FAQ section with new Q&A's so as to embrace all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the solution you are looking for in the Frequently Asked Questions section either, you can touch base with our fantastic team of technical support engineers available 24/7/365 and ready to help you with any query. Each trouble ticket you submit will be responded to within one hour (the average response time being only twenty mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 319346

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com